Frequently Asked Questions
We will post your frame within the next 4 weeks.
If you would like to collect your frame from one of our offices, please contact our staff immediately after ordering on 1300 361 806.
Office locations:
Keysborough, Victoria
Coolum Beach, Queensland
Yes, however we will replace the glass panel with a perspex panel to ensure a safe delivery.
A degree frame can be returned/exchanged under the following terms & conditions:
Change of mind exchange or return
You must contact us within 2 weeks of receiving the frame.
The frame must be returned to us in the same condition you received it.
You must cover the cost of returning the original frame (and receiving the replacement if you choose exchange).
Exchange or return for faulty product
You must contact us within 2 weeks of receiving the frame.
Please email through photo proof of the damage.